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Why Is My Video Not Downloading From Canva?

Last updated on September 27, 2022 @ 3:14 pm

There are a few reasons why your video might not be downloading from Canva.

1. Check the file format

Canva supports MP4, MOV, and WMV video formats. If your video is in a different format, it will not download.

2. Check the file size

The maximum file size for videos on Canva is 100MB. If your video is larger than this, it will not download.

PRO TIP: There are a few reasons why your video might not be downloading from Canva:

1. The file format might not be supported – Canva supports MP4, MOV, and WMV video formats.

2. The file size might be too large – Canva has a maximum file size limit of 100MB.

3. Your internet connection might be too slow or unreliable – Canva requires a minimum download speed of 1Mbps.

If you’re still having trouble downloading your video, please contact our support team for further assistance.

3. Check your internet connection

A slow or unreliable internet connection can cause problems with downloading files from Canva. Try downloading the video on a different device or from a different location to see if that helps.

4. Check for an error message

If you see an error message when trying to download your video, it could be caused by a number of things. Try reloading the page or clearing your browser’s cache and cookies. If the problem persists, contact Canva support for help.

Conclusion: There are several potential reasons why your video might not be downloading from Canva, including file format, file size, and internet connection issues. If you see an error message when trying to download your video, try reloading the page or clearing your browser’s cache and cookies.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.