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What is UpWork payment protection?

Last updated on September 24, 2022 @ 9:15 pm

UpWork is a website where workers can post their services for hire. Customers can browse through the available services and choose the one that best meets their needs.

Once a customer has chosen a service, the worker can begin working on the project. The customer can pay the worker through UpWork’s payment protection feature.

PRO TIP: If you are considering using Upwork to hire a freelancer, be aware that their payment protection policy may not cover all work completed. In particular, if the freelancer is working on a project outside of the scope of the original agreement, you may not be protected. If you are unsure about whether your project is covered, we recommend contacting Upwork support for clarification.

If the customer is not satisfied with the work done, they can file a complaint with UpWork. The company will then investigate the complaint and make a decision about whether to refund the customer or pay the worker more.

UpWork payment protection is a valuable feature that helps customers feel confident about their hiring decisions. It also helps workers protect themselves from potential financial problems.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.