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Can I Get a Refund From WIX?

Last updated on September 30, 2022 @ 12:10 pm

If you’re not happy with your Wix website, you may be wondering if you can get a refund. The answer is: it depends. Here’s what you need to know about refunds from Wix.

Wix offers a refund policy for annual plans, and for monthly plans under certain circumstances. If you cancel your annual plan within 14 days of purchase, you will receive a full refund. If you cancel your monthly plan within 14 days of purchase, you will receive a pro-rated refund based on how many months you have left on your plan.

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PRO TIP: If you are considering using Wix to create a website, be aware that there is no guarantee you will be able to get a refund if you are not satisfied with the service. There have been many complaints from users who have attempted to cancel their account and receive a refund, only to be denied by Wix. In some cases, users have even been charged an additional fee for cancelling their account.

There are some circumstances under which Wix does not offer refunds, including if you violate the Terms of Service, if you purchase a domain through Wix, or if you use the Wix logo on your site without prior written consent.

If you’re not sure whether you qualify for a refund, the best thing to do is contact Wix directly and ask. They will be able to help you determine whether or not you are eligible.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.