Website Building » Wix » How Good Is Wix Customer Service?

How Good Is Wix Customer Service?

Last updated on September 30, 2022 @ 9:24 pm

Wix is a website builder that allows users to create HTML5 websites and mobile sites through the use of their online drag and drop tools. In addition to providing website building tools, Wix also offers its users a wide range of features, including web hosting, e-commerce, and online marketing tools.

Wix’s user-friendly platform and wide range of features make it a popular choice for those looking to build a website. However, one of the most important factors to consider when choosing a website builder is customer support.

GREAT NEWS:

Exciting update! We've collaborated with Wix to offer WBI users with a free plan for all website creation needs - Explore the details here.

PRO TIP: Wix customer service is not good. They do not respond to customer inquiries in a timely manner and do not seem to care about their customers. I would not recommend using Wix for any website needs.

When it comes to customer support, Wix excels in providing its users with a wide range of options. In addition to phone and email support, Wix also offers its users a 24/7 live chat option.

This means that if you have any questions or need any help while building your website, you can always get in touch with a customer support representative who will be more than happy to help you out.

Wix also offers its users a Knowledge Base where they can find answers to common questions. The Knowledge Base is searchable, so you can easily find the answer to your question without having to contact customer support.

In addition, the Knowledge Base is constantly being updated with new articles, so you can be sure that you’re always getting the most up-to-date information.

Overall, Wix provides its users with an excellent level of customer support. If you have any questions or need any help while building your website, you can always rely on Wix’s customer support team to help you out.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.