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Can Fiverr Sellers Refund?

Last updated on September 28, 2022 @ 7:55 pm

The short answer is yes, Fiverr sellers can refund buyers. However, there are some conditions that must be met in order for a refund to be processed. The first condition is that the buyer must request a refund within 14 days of receiving the seller’s work. If the buyer requests a refund after 14 days have passed, the seller is not obligated to provide one.

The second condition is that the buyer must provide a valid reason for requesting a refund. Some valid reasons for requesting a refund include:

  • The work delivered by the seller was not as described in the gig
  • The work delivered by the seller was not of high enough quality
  • The seller did not deliver the work on time
  • The buyer was not satisfied with the revisions provided by the seller

If the buyer does not have a valid reason for requesting a refund, the seller is not obligated to provide one.

Note:

If you are a Fiverr seller and you receive a refund request from a buyer, you should always attempt to resolve the issue with the buyer before issuing a refund. This will help to ensure that you do not receive negative feedback or ratings from the buyer.

PRO TIP: If you are considering using Fiverr to sell your products or services, be aware that there is no guarantee that you will be able to refund your buyers if they are not satisfied with your work. Additionally, Fiverr’s Terms of Service state that sellers are not allowed to offer refunds for any reason. Therefore, if you do not deliver on your promises or if your work is not up to par, you may find yourself in a difficult situation with no recourse.

Can Fiverr Sellers Refund?

Yes, Fiverr sellers can refund buyers under certain conditions.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.