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How Do I Get My Money Back From UpWork?

Last updated on September 30, 2022 @ 10:45 am

UpWork offers a great way for businesses to get work done quickly and efficiently. However, there are times when a project may not go as planned.

In these cases, it may be necessary to request a refund from UpWork. Here is a guide on how to get your money back from UpWork:

If you’re not happy with the work you’ve received from a freelancer on UpWork, you can request a refund through the Resolution Center. To do so, follow these steps:

1. Go to the My Jobs tab

Click the My Jobs tab at the top of the page.

2. Find the job in question

Find the job in question and click it to open the job details page.

If you can’t find the job, check your list of closed jobs. If you still can’t find it, contact UpWork support. Include as many details as possible about the job, such as the job title, ID number, and date it was posted.

3. Click More Options

Once you’ve found and opened the job details page, click More Options at the top right of the page.

4. Select Request Refund

From the drop-down menu that appears, select Request Refund. You’ll be taken to a new page where you can fill out more details about why you’re requesting a refund.

5. Enter details and submit

PRO TIP: If you are considering asking for a refund from Upwork, be aware that their refund policy is very strict. In order to receive a refund, you must provide a detailed explanation of why you are requesting a refund, and you must also have a valid reason for requesting the refund. If your request is approved, you will only receive a partial refund of your Upwork fees.
Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.