How Do I Test a Thank You Page in WooCommerce?
Thank you pages are a key part of any ecommerce site – they’re the final step in the customer journey, and can be critical in ensuring a positive customer experience.
Unfortunately, they can also be tricky to test. In this article, we’ll run through some tips on how to test thank you pages in WooCommerce.
First off, it’s important to understand that there are two types of thank you pages: those that are displayed after a successful purchase, and those that are displayed after an unsuccessful purchase. Successful purchase thank you pages should include order details and confirmation information, while unsuccessful purchase thank you pages should provide options for the customer to try again or contact support.
With that in mind, here are some tips for testing both types of thank you pages in WooCommerce:
Successful Purchase Thank You Pages
1. The first thing to check is that the page is being displayed correctly. This includes checking that all the relevant information (order details, confirmation information, etc.) is being displayed correctly. 2.
Next, check that the order is being recorded correctly in the back-end. This includes checking that the order status is being set correctly, and that all the relevant information is being captured (customer details, shipping information, etc.). 3. Finally, check that the customer is being redirected to the correct page after completing their purchase. This is important for ensuring a positive customer experience and preventing any potential confusion.
Unsuccessful Purchase Thank You Pages
1. As with successful purchase thank you pages, the first thing to check is that the page is being displayed correctly. This includes checking that all the relevant information (options to try again or contact support, etc. Next, check that the customer’s journey is being recorded correctly in the back-end.
This includes checking that the relevant information (customer details, failed purchase attempt, etc.) is being captured correctly. Finally, check that the customer is being redirected to the correct page after completing their purchase attempt. Again, this is important for ensuring a positive customer experience and preventing any potential confusion.
As you can see, testing thank you pages in WooCommerce can be a bit tricky – but it’s definitely possible! By following these tips, you can ensure that your thank you pages are working properly and providing a positive experience for your customers.