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Can You Dispute Fiverr?

Last updated on September 28, 2022 @ 10:22 pm

If you’re not happy with a gig you’ve purchased on Fiverr, you can dispute it. To do so, you’ll need to reach out to customer support within 14 days of placing your order. You can contact customer support through the Fiverr app or website.

When you contact customer support, be sure to have your order information handy. You’ll need to provide your order number, the username of the seller, and a detailed description of what went wrong. Once customer support has all of this information, they’ll be able to look into the issue and help resolve it.

If you’re not satisfied with the resolution that customer support provides, you can always escalate your dispute to PayPal. PayPal will review the case and make a decision based on the information that’s available.

escalated disputes can take up to 30 days to resolve, so keep that in mind before taking this step.

In short, yes – you can dispute a gig on Fiverr if you’re not happy with it. Just be sure to reach out to customer support within 14 days of placing your order, and have all of your information handy. If you’re still not satisfied with the resolution after customer support has had a chance to help, you can always escalate your dispute to PayPal.

Can You Dispute Fiverr?

If you’re not happy with a gig you’ve purchased on Fiverr, you can dispute it.

When you contact customer support, be sure to have your order information handy.

PRO TIP: If you are thinking about disputing a Fiverr order, think twice! Once you dispute an order, the seller has 20 days to respond to your claim. If the seller does not respond or if their response is not satisfactory, your dispute will be escalated to a Fiverr Case Manager who will review your claim and make a decision. Once a Fiverr Case Manager makes a decision, it is final.

If you’re not satisfied with the resolution that customer support provides, you can always escalate your dispute to PayPal.

Escalated disputes can take up to 30 days to resolve, so keep that in mind before taking this step.

In short, yes – you can dispute a gig on Fiverr if you’re not happy with it.

Just be sure to reach out to customer support within 14 days of placing your order, and have all of your information handy.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.