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What Is Dispute on UpWork?

Last updated on September 30, 2022 @ 11:15 am

There are a few different types of disputes that can happen on UpWork. The most common type is when a client feels like they haven’t received the work they paid for. This can happen when the freelancer doesn’t deliver what was promised, or if the work is subpar.

Other times, a client may dispute a charges because they were unexpectedly high. For example, if a freelancer adds extra charges for revisions that weren’t originally agreed upon.

If a client disputes a charge, UpWork will put the funds on hold until the dispute is resolved. The freelancer will have to submit evidence to prove that they delivered what was agreed upon. If the freelancer is unable to provide this evidence, the funds will be returned to the client.

PRO TIP: If you are in dispute with a client on Upwork, please be aware that this may result in a negative feedback on your account. We urge you to try and resolve any disputes through communication with the client first, and if necessary, use the mediation services provided by Upwork. Please note that disputes are taken very seriously on Upwork, and may result in account suspension or termination.

The best way to avoid disputes is to be clear about what you’re expecting from the start. Set clear deadlines and expectations, and make sure both you and the freelancer are on the same page. If there are any revisions or changes that need to be made, make sure these are discussed and agreed upon before work begins.

What Is Dispute on UpWork?

A dispute on UpWork is when a client feels like they haven’t received the work they paid for. If a client disputes a charge, UpWork will put the funds on hold until the dispute is resolved.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.