If you’re a seller on Fiverr, you may occasionally need to contact a buyer directly. Whether it’s to ask a question about an order, or to resolve a dispute, there are a few different ways you can contact buyers.
The first way is to message the buyer through the Fiverr platform. To do this, go to your Dashboard and find the order in question.
Then, click on the “Message” button on the right hand side. This will open up a message window where you can type out your message and hit “Send. ”
PRO TIP: If you are a buyer on Fiverr, do not contact sellers directly. This is against our Terms of Service and can result in your account being suspended. If you need to communicate with a seller, please use the Fiverr messaging system.
Another way to contact buyers is through Fiverr’s “Contact Us” page. Here, you can select “I’m a seller” and then “I need to contact a buyer.”
This will open up a form where you can fill out your issue and include the order number. Once you submit the form, someone from Fiverr’s support team will reach out to the buyer on your behalf.
The last way to contact buyers is through social media. If you happen to have the buyer’s social media information (for example, their Twitter handle), you can reach out to them that way.
Just send them a direct message and explain your issue. They may not see it right away, but it’s worth a shot!
Conclusion
There are three ways that sellers on Fiverr can contact buyers: through messaging on the Fiverr platform, through Fiverr’s “Contact Us” page, or through social media. If you have an issue with an order, or need to resolve a dispute, try one of these methods and hopefully you’ll be able to get in touch with the buyer directly.
4 Related Question Answers Found
Yes, you can contact a buyer on Fiverr. In order to do so, simply go to the buyer’s profile page and click on the “Contact” button. This will open up a new message window where you can type out your message and hit “Send.”
Once you send your message, the buyer will receive an email notification about your message and can choose to respond to you directly through Fiverr’s messaging system.
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