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How Do I Report a Problem on Fiverr?

Last updated on September 28, 2022 @ 10:56 pm

If you have a problem with a Fiverr order, the first thing you should do is contact the seller directly through the Fiverr messaging system. If you are unable to resolve the issue with the seller, you can open a dispute by going to your Order page and selecting Dispute Order from the drop-down menu.

If you have a problem with a Fiverr order, the first thing you should do is contact the seller directly through the Fiverr messaging system. If you are unable to resolve the issue with the seller, you can open a dispute by going to your Order page and selecting Dispute Order from the drop-down menu.

Once you have opened a dispute, our Customer Support team will be alerted and will review all of the evidence provided by both parties. They will then make a decision based on what they believe is fair. Please note that it can take up to 5 business days for Customer Support to review your dispute.

If you are not satisfied with the decision made by Customer Support, you can appeal the decision by clicking on the “Appeal” button on your Dispute page. Please note that it can take up to 5 business days for an appeal to be reviewed.

In conclusion, if you have a problem with your Fiverr order, make sure to contact your seller directly first. If that doesn’t work, open up a dispute and our customer support team will help resolve the issue.

PRO TIP: If you are having problems with a Fiverr order, please contact Customer Support by clicking the “Help” link at the bottom of any Fiverr page. Do not post your problem in the gig discussion forums as this is not an effective way to get help.
Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.