When you make a purchase on Fiverr, you have 72 hours to request a refund. If it has been less than 72 hours since your purchase, you can request a refund directly from the order page. If it has been more than 72 hours since your purchase, you will need to contact customer support to request a refund.
PRO TIP: If you are not happy with a gig, you can request a refund from the seller within 3 days of delivery. However, it is up to the seller whether to accept or reject your refund request.
Refunds are processed within 7-10 business days. Once your refund has been processed, you will receive an email confirmation.
If you have any questions about refunds or if you need help requesting a refund, please contact customer support.
3 Related Question Answers Found
Most people are aware that when you make a purchase on Fiverr, your money is held in escrow until the job is complete. But what happens if the seller doesn’t complete the job, or if there is some other issue with the gig
When you make a purchase on Fiverr, the funds are transferred into an escrow account. This means that the money is not released to the seller until you are happy with the work that has been delivered.
Can you get a refund on Fiverr? This is a question that we hear a lot. And the answer is yes, you can get a refund on Fiverr.
If you’re thinking about using Fiverr to get some work done, you may be wondering if you can get your money back if you’re scammed. Unfortunately, the answer is no. Fiverr does not refund your money if you’re scammed.
