Website Building » Wix » Is There a Wix Chat?

Is There a Wix Chat?

Last updated on October 1, 2022 @ 3:04 am

As the world increasingly moves online, so too do our methods of communication. Email, social media, and instant messaging are now the primary ways in which we stay in touch with both our personal and professional contacts. So it’s no surprise that one of the most frequently asked questions we get here at Wix is: is there a Wix chat?

The answer is yes! Wix does have a chat feature that you can use to communicate with your website visitors in real-time.

GREAT NEWS:

Exciting update! We've collaborated with Wix to offer WBI users with a free plan for all website creation needs - Explore the details here.

This can be a great way to provide customer service or simply to engage with your audience. In this article, we’ll show you how to use the Wix chat feature and give you some tips on how to get the most out of it.

How to Use the Wix Chat Feature

Using the Wix chat feature is easy. Just go to your Wix editor and click on the “Chat” icon (it looks like a speech bubble).

This will open up the chat interface where you can start chatting with your visitors. You can also customize your chat settings from here, such as changing your chat name or avatar, or adding a greeting message.

PRO TIP: If you are thinking about using the Wix Chat feature, be warned that it is known to be buggy and unreliable. Many users have reported issues with it, so you may want to reconsider using it or look for alternatives.

Tips for Using Wix Chat

Here are some tips to help you get the most out of the Wix chat feature:

  • Be responsive: Try to answer chats promptly so that your visitors don’t feel ignored. If you can’t answer right away, let them know when you’ll be back.
  • Be friendly: Remember that your goal is to engage with your visitors and build relationships. So be sure to use a friendly tone in your chats.
  • Be helpful: If you’re providing customer service, be sure to do everything you can to help solve your visitor’s problem.

Yes, there is a Wix Chat. You can use this valuable tool on your website to communicate with visitors in real-time!

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.