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Can I Dispute a Fiverr Order?

Last updated on September 29, 2022 @ 12:30 am

If you’re a freelancer who uses the online marketplace Fiverr, you may be wondering if you can dispute an order if a client is unhappy with your work.

The short answer is: yes, you can dispute an order on Fiverr. However, before doing so, it’s important to understand the process and what will happen next.

Read on to learn more.

When a buyer is unhappy with your work, they have the option to open up a dispute. This initiates a process where both the buyer and the seller (that’s you) have the opportunity to communicate with each other and try to come to a resolution.

If you’re unable to reach an agreement, the dispute will be escalated and a Fiverr moderator will step in to help.

PRO TIP: If you are thinking about disputing a Fiverr order, please be aware that this may result in your account being suspended. Fiverr does not take disputes lightly, and if you do not have a valid reason for disputing an order, your account may be suspended.

If the moderator decides that the buyer is entitled to a refund, your account will be debited for the amount of the refund plus a $5 fee. You also won’t be able to withdraw funds from your account for 14 days.

If the moderator decides that the buyer is not entitled to a refund, then no action will be taken and you’ll be able to withdraw your funds as usual.

As you can see, there’s some risk involved in disputing an order. Before taking this step, be sure that you’ve exhausted all other options and that you’re prepared to lose the money if the dispute isn’t resolved in your favor.

Can I Dispute a Fiverr Order?

Yes, you can dispute an order on Fiverr if you and the buyer are unable to come to an agreement. However, there is some risk involved as you may lose the money if the dispute isn’t resolved in your favor.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.