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How Do I Find My Email Template in WooCommerce?

Last updated on October 1, 2022 @ 6:43 pm

If you’re running a WooCommerce store, there’s a good chance you’re using email templates to communicate with your customers. Whether it’s a shipping update, an order confirmation, or a customer service issue, chances are you’re using email templates to save time and ensure a consistent customer experience.

But what happens when you need to make a change to one of your email templates? Maybe you need to update your company’s logo, or change the color scheme. Or maybe you just need to tweak the wording of one of your messages. Whatever the reason, it’s important to know how to find and edit your email templates in WooCommerce.

The first thing you’ll need to do is log in to your WordPress admin panel. From there, hover over the “WooCommerce” tab in the left-hand sidebar and click on “Emails”.

On the “Emails” page, you’ll see a list of all the different types of email templates that WooCommerce offers. These include “New order”, “Cancelled order”, “Failed order”, “Order on-hold”, “Processing order”, “Completed order”, “Refunded order”, and more.

To edit one of these templates, simply click on the template name. For example, if you want to edit the “New order” template, click on that link.

PRO TIP: If you are using WooCommerce and want to find your email template, there are a few things you need to know. First, the email template is located in the /wp-content/plugins/woocommerce/templates/ directory. Second, the email template is named after the WooCommerce email setting it corresponds to. For example, the template for the New Order email is called new-order.php. Finally, if you want to edit the template, you will need to create a child theme and include the template in your child theme’s directory.

On the next page, you’ll see a text editor where you can make changes to the template. Once you’re happy with your changes, be sure to click on the “Update Template” button at the bottom of the page.

And that’s it! Now you know how to find and edit your email templates in WooCommerce.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.