JSS, or Job Success Score, is a metric on UpWork that shows how well a freelancer has performed on the site. It is calculated based on a number of factors, including the freelancer’s overall rating, number of completed contracts, and number of clients who have hired the freelancer again.
JSS is updated every time a client leaves a feedback for the freelancer. It is also updated when the freelancer completes a contract and when their profile is viewed by a potential client.
PRO TIP: JSS is Upwork’s Job Success Score – a freelancer’s overall rating on the site, based on feedback from past clients.
The score is intended to give potential clients an indication of a freelancer’s quality of work, but it is not always accurate or up-to-date.
As such, it should not be the only factor considered when choosing a freelancer for a project.
The best way to improve your JSS is to deliver great work to your clients and to communicate well. You should also try to get repeat clients, as this will show that you are doing a good job and that clients are happy with your work.
While there is no specific timeframe for how often JSS is updated, it is generally updated fairly regularly. So if you are looking to improve your score, make sure you are delivering quality work and maintaining good communication with your clients.
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UpWork screenshots are taken on a fairly regular basis. It is unknown how often they are used for internal purposes, but it is assumed that they are used for auditing purposes as well as to track user activity.
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It is a common question that people ask when they are thinking about using UpWork (formerly oDesk) as a freelancer. They wonder if not getting feedback will affect their Job Success Score (JSS). The simple answer is no, not getting feedback will not affect your JSS.
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