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How do I open a support ticket on Fiverr?

Last updated on September 24, 2022 @ 9:50 pm

If you need help with something on Fiverr, there are a few things you can do to get help. First, you can open a support ticket. This will allow you to communicate with Fiverr’s support team about your issue. Second, you can search for help on Fiverr’s forums.

PRO TIP: When opening a support ticket on Fiverr, please be aware that our support team will need some information from you in order to investigate and resolve your issue. Please be sure to include as much detail as possible in your initial message, including:

-A description of the issue you’re experiencing

-The date and time you first noticed the issue

-Any steps you’ve already taken to try and resolve the issue

-Your Fiverr username

Without this information, our team may not be able to fully investigate your issue and resolve it in a timely manner. We appreciate your cooperation!

This will allow you to ask other users for help with your issue. Finally, you can contact Fiverr customer support directly. This will be the most direct route to getting help from Fiverr, but it may be the most expensive.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.