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What Do I Do When My Client Is Not Responding UpWork?

Last updated on September 30, 2022 @ 9:06 pm

There are a few things you can do when your client is not responding on UpWork. The first thing you should do is check if the client has set their account to “Away.”

If they have, it will say so next to their name on the “My Jobs” page. If this is the case, you can wait until they come back or send them a message through the UpWork platform.

PRO TIP: If you are a freelancer on Upwork, you may occasionally run into the situation where your client is not responding to your messages. While this can be frustrating, there are a few things you can do to try and get a response.

First, check to see if the client has been active on Upwork recently. If they have not logged in for a while, they may not be receiving your messages. In this case, you can try sending them an email directly.

If the client is active on Upwork but still not responding, you can try sending them a reminder message about your project. Be polite and professional in your message, and remind them of the deadlines you are working towards.

If you have tried these methods and still have not received a response, you may need to move on and find another client.

If the client is not set to “Away” and you have not heard from them in a few days, you can try sending them a message through the UpWork platform. You can also try emailing them directly or calling them if you have their contact information.

If you still cannot get in touch with the client, you can reach out to UpWork’s support team for help.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.