It’s not always easy to deal with difficult customers. You may have a customer who is constantly returning items, complaining about your products or services, or who is just generally unpleasant to deal with.
In these cases, it may be necessary to block the customer from your Shopify store. Here’s how to do it:
1. Log in to your Shopify admin panel.
2. Go to Customers. 3.
Find the customer you want to block and click on their name. 4. On the Customer details page, scroll down to the Account status section and click Block customer. 5. In the popup window that appears, confirm that you want to block the customer by clicking OK.
Once you’ve blocked a customer, they will no longer be able to access your store or place orders. If you ever need to unblock a customer, simply follow the steps above and click Unblock customer instead.
Conclusion:
In conclusion, if you have a difficult customer that you need to block from your Shopify store, follow the steps above. First, log in to your Shopify admin panel and go to Customers. On the Customer details page, scroll down to the Account status section and click Block customer. In the popup window that appears, confirm that you want to block the customer by clicking OK.
PRO TIP: If you are considering blocking a customer on Shopify, we advise you to first consider other options. Blocking a customer should be a last resort option, as it may negatively impact your business. There are a few things to keep in mind before blocking a customer:
1. Blocking a customer will prevent them from accessing your shop in any way. This means they will not be able to place orders, view your products, or contact you through Shopify.
2. Once you block a customer, you will not be able to unblock them.
3. Blocking a customer may negatively impact your shop’s reputation and could lead to lost business.
4. If you do decide to block a customer, we recommend documenting the reasons why. This will help you defend your decision if there is ever any dispute.
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2.
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