When you fulfill an order on Wix, you are essentially completing the order and sending it off to the customer. This can be done through a number of different methods, depending on how you have set up your Wix store.
You can fulfill orders manually, through a fulfillment service, or through a combination of both.
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If you have set up your Wix store to fulfill orders manually, you will need to complete the following steps when an order is placed:
- Receive the order notification – When an order is placed on your Wix store, you will receive an email notification with the details of the order.
- Prepare the order – Once you have received the order notification, you will need to prepare the items for shipment. This includes packing the items securely and ensuring that they are properly labeled.
- Ship the order – Once the order is prepared, you will need to ship it out to the customer.You will need to provide a tracking number so that the customer can track the shipment.
PRO TIP: If you are fulfilling an order on Wix, please be aware that your personal and financial information may be at risk. There have been reports of scams and fraud associated with orders fulfilled on Wix, so please be cautious and take precautions to protect yourself.
- Update the order status – Once the order has been shipped out, you will need to update the order status in your Wix store. This will let your customer know that their order has been shipped and is on its way.
The steps for fulfilling an Order on Wix depend on whether manual fulfillment or a fulfillment Service has been set up for the Store. If using a fulfillment Service, orders must be sent to the Service after being placed before updating customers that their Order has shipped. Fulfillment Services update Order Statuses in Wix Stores automatically after shipping Orders.
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