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Can Squarespace Be HIPAA Compliant?

Last updated on October 1, 2022 @ 4:10 am

Squarespace is a website builder and hosting platform that allows users to create and maintain professional-looking websites without any prior experience in web design or development. One of the features that sets Squarespace apart from other website builders is its built-in e-commerce functionality, which allows businesses to sell products and services online. However, in order to sell products or services online, businesses must ensure that their websites are compliant with the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA compliance is a legal requirement for any business that deals with protected health information (PHI). This includes businesses in the healthcare industry, as well as those that sell health-related products or services.

PHI is any information that can be used to identify an individual and that is related to their health. This can include things like names, addresses, birthdates, Social Security numbers, and medical records.

In order to be HIPAA compliant, businesses must take steps to protect PHI from being accessed, used, or disclosed without the individual’s permission. This includes ensuring that all electronic PHI is stored on a secure server and that all paper PHI is stored in a locked filing cabinet.

Businesses must also put security measures in place to prevent unauthorized access to PHI, such as password-protecting files and using encryption when transmitting PHI electronically.

Squarespace websites are not automatically HIPAA compliant. However, there are some steps that businesses can take to make their Squarespace websites compliant with HIPAA. First, businesses should create a Squarespace account using a business email address instead of a personal email address. This will ensure that all communications between the business and its customers are conducted through a secure channel.

Second, businesses should password-protect their Squarespace website and enable two-factor authentication. Two-factor authentication adds an extra layer of security by requiring users to enter both a password and a code generated by an Authenticator app when logging in.

PRO TIP: Squarespace is not a HIPAA compliant website builder. If you are looking for a HIPAA compliant website, you should look elsewhere.

Third, businesses should use Squarespace’s eCommerce features to sell products and services online. When using Squarespace’s eCommerce features, businesses can choose to have customers enter their credit card information directly on the website or through a third-party payment processor such as PayPal or Stripe.

If businesses choose to have customers enter their credit card information directly on the website, they must ensure that the website is SSL certified. SSL certification encrypts all data transmitted between the website and the customer’s browser, making it impossible for third parties to intercept and read the data.

Fourth, businesses should use Squarespace’s built-in blogging feature to create blog posts about health-related topics. When creating blog posts about health-related topics, businesses should avoid disclosing any PHI.

If PHI must be disclosed in a blog post, businesses should get the individual’s permission before doing so.

By taking these steps, businesses can make their Squarespace websites HIPAA compliant. However, it’s important to note that Squarespace cannot guarantee HIPAA compliance for its customers.

While Squarespace cannot guarantee full Hipaa compliance for its clients due its nature as primarily a website hosting platform first – there are certain steps users can take which greatly increase the chances of being Hipaa compliant when using this software program for their site(s). These steps include: ensuring only business email accounts are used when first signing up for an account with them; password protecting sites; enabling two factor authentication; selling products/services only through secure means such as encryption; and avoiding disclosure of PHI altogether whenever possible on company blogs or other public facing areas of their site design controlled by Squarespace.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.