If you’re a freelancer on UpWork, there may be times when you receive feedback that you disagree with. In these cases, it’s important to know how to dispute feedback so that you can maintain a good standing on the site.
Here are some tips on how to dispute feedback on UpWork:
1. First, try to resolve the issue with the client directly. If possible, reach out to the client and try to come to an agreement about the feedback. This is often the quickest and easiest way to resolve the issue.
2. If you can’t reach an agreement with the client, reach out to UpWork support. UpWork has a team of support staff who can help mediate disputes between freelancers and clients. You can reach out to them by opening a support ticket.
3. Make sure you have evidence to back up your dispute. When you reach out to UpWork support, they will ask for evidence to support your claim that the feedback is inaccurate. Make sure you have screenshots or other documentation to back up your case.
4. Be polite and professional in all communications. Even if you’re upset about the feedback, it’s important to remain professional in all communications with UpWork staff and the client. This will help your case and make it more likely that the issue will be resolved in your favor.
Following these tips will help you dispute feedback on UpWork in a way that is more likely to result in a favorable outcome for you.
