If your video is not playing on Wix Mobile, there are a few things you can check to troubleshoot the issue.
First, make sure that the video is hosted on a supported video platform like YouTube or Vimeo. Wix does not support hosting videos on Wix Mobile.
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If the video is hosted on a supported platform, check to see if the video is set to “Private” or “Unlisted.”
Videos set to these privacy settings cannot be played on Wix Mobile.
– Make sure that your phone or tablet is connected to the internet.
– Try reloading the page.
– Check that the video file is in a supported format (such as .mp4).
– If you’re still having trouble, try restarting your device.
Finally, check the file format of the video. Wix Mobile supports .mp4, .mov, and .3gp video formats. If the video is in a different format, it will not be able to play on Wix Mobile.
If you’ve checked all of the above and your video still isn’t playing on Wix Mobile, please contact Wix support for further assistance.
Why Is My Video Not Playing on Wix Mobile?
There are a few reasons why your video might not be playing on Wix Mobile. First, make sure that the video is hosted on a supported platform like YouTube or Vimeo. If the video is set to “Private” or “Unlisted,” it cannot be played on Wix Mobile.
Finally, check the file format of the video.3gp formats.
