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How Do I Add a Shipping Policy on Shopify?

Last updated on January 11, 2023 @ 9:51 am

Adding a shipping policy to your Shopify store is a great way to let your customers know what to expect in terms of shipping times and costs. There are a few different ways you can add a shipping policy to your store, and we’ll go over each one below.

Option 1: Add a Shipping Policy Page

The first option is to add a shipping policy page to your store. This is a great option if you want to include a lot of information about your shipping policies, such as different shipping options and rates, estimated shipping times, and more. To add a shipping policy page to your store:

  1. From your Shopify admin, go to Online Store > Pages.
  2. Click Add page.
  3. Enter “Shipping policy” as the page title.
  4. Add the content for your shipping policy page. You can use the WYSIWYG editor to format your text and add images, as well as insert links to other pages on your site.
  5. When you’re done, click Save.

Option 2: Add a Shipping Policy Section to Your Homepage or Product Pages

If you don’t want to create an entire page for your shipping policy, you can also add a section to your homepage or product pages. This is a great option if you want to include just a few sentences about your shipping policy or if you want customers to be able to see your policy before they add an item to their cart.

To add a shipping policy section:

PRO TIP: If you are thinking about adding a shipping policy to your Shopify store, there are a few things you should keep in mind. First, shipping policies are not required by Shopify, so if you don’t want to add one, you don’t have to. Second, shipping policies are only visible to customers who are logged in to their Shopify account. This means that if you have a public store, your shipping policy will not be visible to potential customers unless they create an account and log in. Finally, shipping policies are not enforced by Shopify – this means that if a customer violates your shipping policy, you will need to take action yourself.
  1. From your Shopify admin, go to Online Store > Themes > Template Editor.

  2. In the “Templates” drop-down menu, select the template you want to edit. For example, if you want to add a shipping policy section to your product pages, select the “product.liquid” template. If you want to add it to your homepage, select the “index.

  3. In the “Sections” drop-down menu, select the section you want to edit. For example, if you want to add a shipping policy section to your product pages, select the “product-template”. If you want it on the homepage, select the “homepage-template”. If it’s not appearing in either of these sections, try selecting the “< header >” or “< footer >” sections.

  4. Locate the spot in the code where you want the shipping policy section to appear and then paste this code snippet where appropriate:


    {% include 'shipping-policy' %}

    Option 3: Use an App from the Shopify App Store

    1. If neither of those options sound like they’ll work for you, don’t worry – there are plenty of apps in the Shopify App Store that can help you add a shipping policy (or any other type of policy) to your store with just a few clicks.

    Option 4: Hire A Shopify Expert To Help You Add Your Shipping Policy

    1. If you’re not comfortable adding code snippets or working with apps, another option is to hire a Shopify expert from Fiverr who can help you get everything set up quickly and easily.
    2. There are four different options that you can use when it comes time for adding a shipping policy on Shopify depending on what will work better for you and what will be more convenient.

      • Option one would be ideal for those who want customers go through everything before making their purchase such as different shipping options and rates along with estimated times .
      • Option two would be best for those who only need customers see brief overview of what is offered in terms of before making purchase .
      • Option three could be used by those who feel more comfortable with using an app specifically designed for this purpose instead of attempting do it themselves .
      • Finally , option four should only be used by those who either do not have time or feel confident enough in their abilities when it comes time adding code snippets . Regardless of which option is chosen in the end , taking time ensure that everything is set up correctly is always best practice .
Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.