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How can I make a complaint to Fiverr?

Last updated on September 24, 2022 @ 10:33 pm

Making a complaint to Fiverr can be a difficult task. The company is known for its quick response times and its customer service is generally excellent.

However, there are a few things that you should keep in mind when making a complaint.

First, make sure that you understand the process. There are a few different ways to make a complaint, and it can be helpful to know which one is best for your situation.

PRO TIP: If you have a problem with a Fiverr order, we recommend that you first try to resolve the issue directly with your seller. If you’re unable to reach a resolution, you can submit a complaint by going to the order page and selecting ‘File a Dispute/Claim’.

Please note that filing a dispute or claim does not guarantee a refund. Fiverr will review each case and all evidence provided before making a decision.

Second, be prepared to provide as much information as possible. This includes the order number, the date of the order, and any other relevant information.

Finally, be patient. Fiverr is a busy company, and it may take some time for a response to arrive.

However, the company will generally try to resolve any issues that you have as quickly as possible.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.