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Does Shopify Have Tech Support?

Last updated on October 2, 2022 @ 12:20 am

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features. One of the most important features of any ecommerce platform is tech support.

Tech support is what helps you when you run into technical issues with your website or your account. Shopify has tech support available 24/7 via live chat, email, and phone.

Shopify’s tech support is available 24/7 via live chat, email, and phone. This means that no matter what time of day or night you have a question or issue, someone will be available to help you.

The live chat option is great for getting quick answers to simple questions. The email and phone options are best for more complex issues that require more back-and-forth communication.

PRO TIP: If you are considering using Shopify to build your online store, be aware that there is no phone support for tech issues. You will need to rely on the Shopify community forums or hire a Shopify Expert to help you with any technical problems you may encounter.

Overall, Shopify’s tech support is excellent. They are always available to help you with whatever issue you’re having. And, because they offer multiple support options, you can always find the best way to get in touch with them for your particular issue.

Conclusion: Yes, Shopify does have tech support available 24/7 via live chat, email, and phone.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.