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How Do I Issue a Refund on Shopify?

Last updated on January 12, 2023 @ 4:19 pm

It’s easy to issue a refund on Shopify – simply follow these steps:

1. Log into your Shopify account and go to the Orders page

2. Find the order that you want to refund, and click on it to view the order details

3.Click on the “Issue Refund” button

4. Enter the amount you want to refund, and add a note explaining the refund (optional)

5. Click on the “Issue Refund” button again to confirm

PRO TIP: If you issue a refund on Shopify, it is important to note that the refund will be applied to the original method of payment. For example, if you issue a refund for an order that was paid for with a credit card, the refund will be applied to the credit card that was used to pay for the order.

That’s it! The refund will be processed automatically, and your customer will receive an email notification about the refund.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.