Webhook is a feature of WooCommerce that allows you to connect your store to third-party services and applications. By using webhooks, you can automatically send data from your WooCommerce store to another application or service whenever certain events occur.
For example, you can use webhooks to automatically notify a shipping service when a new order is placed in your store, or to send customer data to a CRM platform when a customer completes a purchase.
There are two parts to setting up webhooks in WooCommerce: creating the webhook and configuring the third-party service to receive the webhook data.
Creating a Webhook
To create a webhook in WooCommerce, go to WooCommerce > Settings > Advanced > Webhooks. On the Add New Webhook page, you’ll need to configure the following settings:
- Name: Give your webhook a name so you can easily identify it later.
- Status: Choose whether the webhook should be active or inactive.
- Topic: Select the trigger event that will cause the webhook to fire. For example, if you want the webhook to send data when an order is placed, select Order Created. If you want the webhook to send data whenever an order is updated, select Order Updated.
A full list of available topics can be found here
- Delivery URL: Enter the URL where you want the data from the trigger event to be sent. This will be provided by the third-party service you’re using.
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Configuring a Third-Party Service to Receive Webhook Data
The next step is to configure the third-party service to receive webhook data from your WooCommerce store. This will involve providing the delivery URL from your WooCommerce webhook (mentioned above) to the third-party service.
Each service will have its own process for doing this, so you’ll need to consult their documentation for instructions.
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