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Why Are People Abandoning Cart Shopify?

Last updated on October 2, 2022 @ 4:54 am

There are many reasons why people might abandon their shopping carts on Shopify. Some common reasons include:

-They didn’t find what they were looking for: If someone can’t find the product they’re looking for, they’re likely to abandon their cart. Make sure your products are easy to find and that your search function is working properly.

-The shipping costs were too high: Shipping costs can be a major deterrent to completing a purchase. If your shipping costs are too high, consider offering free shipping or flat-rate shipping.

PRO TIP: If you are considering abandoning your cart on Shopify, be aware that this may result in lost data and decreased sales. Additionally, customers may be less likely to return to your store if they experience difficulty completing a purchase.

-The checkout process was too complicated: A complicated checkout process can be frustrating for customers and cause them to abandon their cart. Make sure your checkout process is as streamlined and simple as possible.

-They didn’t trust the site: If customers don’t trust your site, they’re not going to complete a purchase. Make sure your site is secure and that you have good customer reviews.

Whatever the reason, it’s important to try to reduce cart abandonment on your Shopify store. By addressing common issues and making some simple changes, you can encourage more customers to complete their purchase.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.