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Do You Have to Accept Returns on Shopify?

Last updated on October 2, 2022 @ 5:18 am

Assuming you are using Shopify as your ecommerce platform, the answer is no, you are not required to accept returns. Of course, whether or not you accept returns is up to you and will likely depend on the type of product you are selling.

There are a few things to consider before deciding whether or not to accept returns. For example, the cost of shipping the product back to you, as well as the condition of the product when it is returned. If a customer returns a damaged product, you may be out of luck.

PRO TIP: If you are thinking about setting up a Shopify store, you might be wondering if you have to accept returns. The short answer is: it depends.

There are a few things to consider when deciding whether or not to accept returns, such as the type of product you sell, your return policy, and your target market.

If you decide not to accept returns, be sure to clearly state this in your return policy so that customers are aware before they make a purchase. Not accepting returns can be a risky move, so make sure you think it through before you make your final decision.

Another thing to consider is the customer’s experience. If you do not accept returns, be sure to communicate this clearly to the customer before they make a purchase. No one likes surprises, especially when it comes to returns.

In the end, it is up to you whether or not to accept returns on Shopify. Just be sure to weigh the pros and cons before making a decision.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.