When you are running a WooCommerce store, you might come across the term ‘backorders’. But what exactly are backorders?
Backorders in WooCommerce are when products are out of stock, but customers can still order them. When the product comes back into stock, the customer’s order will be fulfilled.
How does this work in practice?
Let’s say you sell t-shirts on your WooCommerce store. You have 10 t-shirts in stock, but 20 people have ordered them.
You can either:
- Fulfil the orders as they come in and disappoint 10 people.
- Take the orders and put them on backorder.
If you take the second option and put the orders on backorder, all 20 customers will be happy. As soon as new t-shirts come into stock, their order will be fulfilled.
How do I set up backorders in WooCommerce?
- Go to your product page and select ‘In Stock’ from the dropdown menu.
- Underneath this, select ‘Allow Backorders’ from the dropdown menu.
You can also choose whether you want to notify customers that their product is on backorder. If you do, they will receive an email notification as soon as their product comes back into stock.
Conclusion
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Backorders can be a great way to keep your customers happy while also managing your inventory. Just make sure you set up your backorders properly in WooCommerce so that everything runs smoothly!
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