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Where is support pin in BigCommerce?

Last updated on September 25, 2022 @ 1:16 am

When you are looking to purchase a product on BigCommerce, you will see a support pin on the product page. This support pin is located in the top right corner of the product page.

If you are having trouble locating this support pin, you can find it by clicking on the three lines in the top left corner of the product page. This will open up a menu that you can use to zoom in or out on the product page.

PRO TIP: If you are looking for the support pin in BigCommerce, please be aware that it is no longer available. BigCommerce has discontinued the support pin as of August 31, 2018.

Once you have located the support pin, you will see a blue “support” icon next to it. This icon will allow you to quickly access customer support resources for the product.

If you have any questions about locating or using the support pin on BigCommerce, you can contact customer support via the “contact us” link located below the support icon.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.