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Is BigCommerce having issues?

Last updated on September 25, 2022 @ 1:24 am

BigCommerce is one of the most popular ecommerce platforms on the internet, with over 11 million active customers. However, some users have reported issues with the platform in recent months.

One common complaint is that BigCommerce is not as responsive as it used to be. Some users have had to wait several minutes for a response to a support ticket, and others have had to wait days for a response.

PRO TIP: If you are experiencing issues with BigCommerce, please contact our support team for assistance.

Additionally, some users have reported that they have had to deal with frustrating customer service issues.

Some have also accused BigCommerce of being buggy and not providing the features they need. For example, some users have reported that they can’t add custom fields to their products.

All of these complaints suggest that BigCommerce may have some issues that need to be addressed. However, it’s too early to say for certain whether these problems will cause BigCommerce to lose its market share.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.