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Does Shopify have live chat?

Last updated on September 25, 2022 @ 3:04 am

Shopify does have live chat, though it is not always available. When it is available, it can be accessed through the “Help” menu in the app or through the website.

PRO TIP: We are currently experiencing high call volumes and our wait times are longer than usual. We recommend using our live chat feature for a faster response.

Support staff is available 24/7, and they are able to help with a variety of issues, including setting up and managing your shop, troubleshooting technical issues, and more.

Overall, Shopify does have live chat support, though it is not always available.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.