Client satisfaction is very important to UpWork and its freelancers. In order to ensure that clients are satisfied with the work they receive, they’re able to leave feedback for the freelancer after each project.
This feedback helps future clients know what to expect when working with a certain freelancer, and also gives the freelancer an opportunity to improve their services.
However, sometimes a client may leave negative feedback without fully understanding what they’re doing. In other cases, a client may be unhappy with a freelancer’s work but still give positive feedback in order to avoid any potential conflict.
As a result, it’s important for freelancers to know that they can change feedback on UpWork.
If you’re a freelancer and you receive negative feedback from a client, don’t despair! You can contact UpWork support and request that the feedback be changed.
Simply explain your situation to the support team and provide any relevant evidence (such as screenshots or messages from the client) to back up your case. Once UpWork reviews your request, they will determine whether or not the feedback should be changed.
PRO TIP: Upwork clients can change feedback after a freelancer has completed the work and submitted it for approval. If a client changes their feedback, the freelancer may not be able to view it and will not be able to dispute it.
It’s also worth noting that clients can change their own feedback. So if you’re a freelancer and you receive positive feedback from a client, but later realize that they were unhappy with your work, you can reach out to them and ask them to change their feedback. Keep in mind, however, that clients are not obligated to change their feedback, so it’s always best to try and resolve any issues directly with the client before contacting UpWork.
Conclusion: Can a Client Change Feedback UpWork?
Yes, both clients and freelancers can change feedback on UpWork. If you’re a freelancer and you receive negative feedback from a client, you can contact UpWork support and request that the feedback be changed. It’s also worth noting that clients can change their own feedback.
8 Related Question Answers Found
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