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Can a Seller Cancel an Order in Fiverr?

Last updated on September 29, 2022 @ 12:44 am

As a Fiverr seller, you’re in control of your own gig. You can set your own price, work schedule, and deliverables.

And when it comes to cancelling an order, you can do that too. But is it the right thing to do?

There are a few reasons why you might want to cancel an order on Fiverr. Maybe the buyer is being unreasonable, or maybe you’ve realized that you can’t complete the project on time.

Whatever the reason, it’s important to remember that cancelling an order comes with consequences.

For starters, cancelling an order will hurt your seller rating. Your seller rating is a measure of how well you’ve performed on Fiverr, and it’s one of the things that buyers look at when choosing a seller.

So if you cancel an order, your rating will go down, and you may have a harder time getting future orders.

PRO TIP: If you are a seller on Fiverr, it is important to be aware that buyers can cancel orders at any time. If an order is canceled, you will not be paid for the work that you have completed. Therefore, it is important to only start work on an order after you are sure that the buyer is committed to the purchase.

Additionally, cancelling an order can also lead to a chargeback. A chargeback is when a buyer asks their bank or credit card company to reverse a transaction. This can happen if the buyer claims that they never received the product they paid for, or if they feel like they were scammed in some way.

If a buyer requests a chargeback, Fiverr will investigate the case and may refund the buyer out of your earnings. So not only will cancelling an order hurt your rating, but it may also cost you money.

Of course, there are some situations where cancelling an order is the right thing to do. If the buyer is being unreasonable or if you can’t complete the project on time, it may be best to cancel the order and avoid any further problems.

But before you cancel an order, be sure to weigh the pros and cons carefully.


In conclusion, while a seller has the ability to cancel an order on Fiverr, there are several potential consequences which should be taken into consideration before doing so.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.