Can a Seller Refund on Fiverr?

As a Fiverr seller, you are always trying to give the buyer the best possible service. However, there are times when a buyer is not happy with the work delivered, and they request a refund. Can a seller refund on Fiverr?

The answer is yes, but there are some conditions that must be met in order for the refund to be processed. First, the buyer must open up a dispute within the 14 days after delivery of the work.

If the buyer does not do this, then the funds are automatically released to the seller and the buyer has no recourse.

Once a dispute is opened, the buyer and seller have 7 days to come to an agreement. If they cannot agree, then Fiverr’s customer support will step in and make a decision. If customer support decides that the work was not delivered as promised, then they will issue a refund to the buyer.

PRO TIP: If you are considering purchasing a service on Fiverr, be aware that the seller may not be able to refund your money if you are not satisfied with the results. While Fiverr does have a money-back guarantee in place, there are some exceptions that can void this guarantee. For example, if the seller has already started work on your project, they are not required to issue a refund. Be sure to read the fine print and ask plenty of questions before hiring a Fiverr seller to avoid any surprises down the road.

However, if customer support decides that the work was delivered as promised, then they will not issue a refund and the funds will be released to the seller. The bottom line is that if you as a seller do not deliver what you promise, then you will be issued a refund.

Can a Seller Refund on Fiverr?

The answer is yes, but there are some conditions that must be met in order for the refund to be processed. If the buyer does not do this, then the funds are automatically released to the seller and the buyer has no recourse.

Conclusion:

So can a seller refund on Fiverr? Yes – but only if they do not deliver what they have promised.

Kathy McFarland