As an online marketplace, Fiverr connects businesses with freelancers who offer services like graphic design, copywriting, and web development. Buyers can browse the site and order services starting at $5.
However, once an order is placed, the buyer is committed to paying for the service. This article will explain whether buyers can cancel orders on Fiverr.
Can Buyers Cancel Orders on Fiverr?
The short answer is no. Once a buyer places an order on Fiverr, they are committed to paying for the service.
This is because when you place an order on Fiverr, the freelancer begins working on your project immediately. If you were to cancel the order, the freelancer would not be compensated for their work.
However, there are some exceptions to this rule. If the freelancer has not started working on your project yet, you may be able to cancel the order and receive a refund.
To do this, you would need to contact customer support and explain your situation. They will then review your case and decide whether or not to issue a refund.
It’s also worth noting that if you’re not happy with the work you received, you can always request revisions from the freelancer. And if they’re unable to make the changes you want, you can contact customer support and ask for a refund.
In conclusion, buyers cannot cancel orders on Fiverr once they have been placed. However, there are some exceptions to this rule.
If the freelancer has not started working on your project yet, you may be able to cancel the order and receive a refund. Otherwise, if you’re not happy with the work you received, you can request revisions or a refund from customer support.