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Can Clients Remove Feedback on UpWork?

Last updated on September 30, 2022 @ 9:54 pm

It’s no secret that feedback is important on any freelancing platform. It can help you land new clients, and keep the ones you have.

But what happens when that feedback is less than stellar? Can clients remove feedback on UpWork?

The answer is yes.. and no.

If a client is unhappy with the work you’ve delivered, they can request that UpWork remove the feedback. UpWork will then review the request and make a decision.

PRO TIP: If a client removes feedback on Upwork, it may be difficult for other freelancers to understand what happened with the project. The feedback may also be removed from the client’s profile, making it difficult to gauge their reputation.

If they decide that the feedback is valid, it will remain on your profile. However, if they feel that the feedback is not valid or fair, they may remove it from your profile.

So while clients can technically request that their feedback be removed, there’s no guarantee that UpWork will actually do so. This means that it’s still important to deliver quality work, even if you’re not 100% happy with the client.

In short, while clients can remove feedback on UpWork, there’s no guarantee that they will. So it’s still important to deliver quality work, even if you’re not 100% happy with the client.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.