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Can Clients See Responsiveness Score UpWork?

Last updated on September 30, 2022 @ 9:54 pm

As a freelancer, one of the most important factors in determining success is responsiveness. If you’re not responsive to clients, they’re likely to move on to someone who is.

This is why many freelancers keep a close eye on their responsiveness score on UpWork.

But what exactly is the responsiveness score, and can clients see it?

The responsiveness score is a measure of how quickly you respond to clients’ messages. It’s calculated based on the number of messages you’ve sent and the number of messages you’ve responded to, over a period of time. So, if you’re quick to respond to clients’ messages, you’ll have a high responsiveness score.

As for whether or not clients can see your responsiveness score, the answer is yes and no. UpWork does not share your actual score with clients, but they can see whether or not you’re considered ‘responsive.’

PRO TIP: If a client sees your responsiveness score on Upwork, they may be able to hold it against you and use it as leverage in negotiations. Be sure to keep your score high to avoid any potential problems.

If you have a high responsiveness score, you’ll be labeled as ‘responsive’ on your profile. This designation lets clients know that you’re quick to respond to messages, and that they can expect prompt responses from you.

On the other hand, if your responsiveness score is low, you won’t be labeled as ‘responsive’ on your profile. This doesn’t necessarily mean that clients won’t want to work with you, but it may give them pause. After all, if you’re not responsive on UpWork, they may wonder if you’ll be responsive to their project needs.

So, in short, yes – clients can see whether or not you’re responsive on UpWork. And being labeled as ‘responsive’ can definitely give you an edge when it comes to winning projects.

Can Clients See Responsiveness Score UpWork?
The answer is yes and no.’

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.