Adding live chat to Wix is a great way to improve customer service and support. There are many live chat software providers that offer integration with Wix, so you can choose the one that best meets your needs. Live chat can be a valuable tool for businesses of all sizes, and it’s easy to set up and use.
Benefits of Live Chat
Exciting update! We've collaborated with Wix to offer WBI users with a free plan for all website creation needs - Explore the details here.
Live chat offers many benefits for businesses, including:
Improved customer service: Live chat provides a more personal way to communicate with customers, which can lead to improved customer service. Customers can get their questions answered quickly and efficiently, and they can also provide feedback in real-time.
Increased sales: Live chat can help increase sales by providing a more personal way to connect with potential customers. Customers are more likely to purchase from a company that they feel is responsive to their needs.
Higher satisfaction rates: Live chat can lead to higher satisfaction rates by providing a more convenient way for customers to get answers to their questions. In addition, live chat offers the opportunity for businesses to resolve customer issues in real-time.
How to Add Live Chat to Wix
Adding live chat to Wix is easy and there are many software providers that offer integration with the platform. To add live chat to your Wix site, follow these steps:
Choose a live chat software provider: There are many live chat software providers that offer integration with Wix, so take some time to research your options and choose the one that best meets your needs. Some popular options include Zendesk Chat, Drift, and Intercom.
Create an account with your chosen provider: Once you’ve selected a provider, you’ll need to create an account with them. This is typically a simple process that only requires a few minutes of your time.
Install the live chat widget on your Wix site: Most providers will offer a widget that you can install on your Wix site. This widget will allow you to start using live chat on your site without any coding required. Simply follow the instructions provided by your chosen provider.
Start chatting with your visitors!: Once the widget is installed, you’ll be able to start chatting with your visitors in real-time. You can use live chat for customer support, sales, or simply general conversation.
Can I Add Live Chat To Wix? – Yes, it’s easy to add live chat capabilities to your Wix website using one of many available software providers
