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Can I Cancel My Order on Canva?

Last updated on September 27, 2022 @ 6:07 pm

If you need to cancel your Canva order, you can do so easily through the app or website. Simply go to the ‘Orders’ page, select the order you wish to cancel, and click on the ‘Cancel Order’ button. You will then be asked to confirm your cancellation.

If you cancel your Canva order within 24 hours of placing it, you will automatically be refunded in full. If it has been more than 24 hours since you placed your order, you will only be refunded for the cost of the prints themselves – shipping and handling fees are non-refundable.

To cancel an order on Canva:

PRO TIP: If you need to cancel your Canva order, please contact our support team as soon as possible. Please note that we may not be able to cancel your order if it has already been processed.
  • Log in to your account on the Canva website or app
  • Go to the ‘Orders’ page
  • Select the order you wish to cancel
  • Click on the ‘Cancel Order’ button
  • Confirm your cancellation

If you need to cancel your Canva order, you can do so easily through the app or website.

If you cancel your Canva order within 24 hours of placing it, you will automatically be refunded in full.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.