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Can I Get My Money Back on UpWork?

Last updated on September 30, 2022 @ 11:30 am

If you’re a freelancer who has worked with a client on UpWork, you may be wondering if you can get your money back if the client is unsatisfied with your work. Unfortunately, the answer is no.

Once you’ve completed work and been paid for it, the client is not obligated to continue working with you or to provide additional payments. If they’re unhappy with your work, they may request a refund from UpWork, but this is entirely at their discretion and is not guaranteed.

PRO TIP: If you are thinking about asking for a refund on Upwork, think carefully before taking this step. Once you request a refund, it is up to the freelancer or agency to agree to give you your money back. If they do not agree, then you will not get a refund. In addition, even if you do get a refund, it may take several days or even weeks for the money to show up in your account.

So what can you do if you believe you’ve been wronged by a client on UpWork? The best course of action is to try and resolve the issue directly with the client.

If that’s not possible or doesn’t result in a satisfactory outcome, you can file a dispute with UpWork. Disputes are handled by UpWork’s customer support team, who will review the case and make a decision about whether or not to refund the client. Keep in mind that this process can take some time, so it’s not guarantee that you’ll get your money back even if you win the dispute.

In conclusion, while it’s technically possible to get a refund from UpWork if a client is dissatisfied with your work, it’s not something that happens often. If you find yourself in this situation, your best bet is to try and resolve it directly with the client or file a dispute with UpWork.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.