As a general rule, no. Canva does not offer refunds for any reason.
This includes if you accidentally purchase the wrong product, or if you change your mind after making a purchase.
There are some circumstances where Canva may make an exception and offer a refund, but this is rare and would typically only happen if there was an error on our part, or if the product you purchased was not as described.
PRO TIP: If you are not satisfied with your purchase from Canva, you may be eligible for a refund. To request a refund, please contact our Customer Support team.
If you believe you have a case for a refund, please contact our support team and they will be happy to advise.
In conclusion, it is generally not possible to get a refund from Canva. There are some circumstances where an exception may be made, but this is rare. If you believe you have a case for a refund, you should contact customer support.
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If you’re not happy with a Canva purchase, you can request a refund within 60 days of the transaction. Canva offers refunds for annual subscription plans, Canva Pro subscriptions, and Canva for Enterprise plans. Here’s what you need to know about getting a refund from Canva.
As a rule, you can get a refund on your Canva subscription within 14 days of purchase. You will need to contact Canva’s customer support to request a refund and provide your order number. If you cancel your subscription before the end of the 14-day refund period, you will not be charged for future months.
If you’re not happy with your Canva subscription, you can cancel it at any time and receive a full refund. Simply contact Canva’s support team within 30 days of purchase, and they will process the refund for you. One of the missions and visions of Canva is to make its customers happy with their purchases.
If you’re not happy with a purchase from Canva, we’re here to help! We offer a 100% satisfaction guarantee on all of our products, so if you’re not happy with your purchase, please let us know and we’ll refund your money. Here’s how it works:
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As a Canva subscriber, you may be wondering if you can get a refund if you cancel your subscription. We’ll answer that question for you here. Canva offers two types of subscriptions – monthly and annual.
