If you’re not happy with Squarespace, you can cancel your subscription and receive a refund for any unused time on your current billing period. If you cancel within 14 days of signing up for a paid site, you’ll receive a full refund.
If you cancel after 14 days, you won’t be refunded for your current billing period, but you will still have access to your site until the end of the billing period. If you downgrade to a lower-priced plan, we’ll credit the difference to your next billing period.
If you need help cancelling your account or requesting a refund, contact our Support team. Please note that we can only refund payments made through our system. We can’t issue refunds for domain names or third-party services.
Cancelling Your Subscription
To cancel your Squarespace subscription:
- Log in to your site.
- Click the Home Menu.
- Click Billing & Account.
- Under “Subscription,” click Cancel Subscription.
Requesting a Refund
PRO TIP: If you are thinking about cancelling your Squarespace subscription, be aware that you will not be able to receive a refund for any unused time on your current plan. You will only be able to receive a refund for any extras (such as domains or GSuite) that you have purchased.
If it’s been more than 14 days since you signed up for Squarespace, we can’t issue a refund for your current billing period. However, you’re welcome to downgrade to a lower-priced plan. We’ll credit the difference to your next billing period.
To request a refund:
- Log in to your site.
- Click the Home Menu.
- Click Billing & Account.
- Under “Billing Summary,” click Receipts & Credits.
- Find the transaction or credit note you want to request a refund for, and click … > Request Refund next to it.
If you don’t see the option to request a refund, it may be because:
- “Request Refund” doesn’t appear next to credits or adjustments—only charges paid through Squarespace appear here. If you need help with a third-party service like G Suite or Domains, contact their support team directly. We can only refund charges made through our system.
- “Request Refund” doesn’t appear next to transactions older than 90 days—after this time frame, all sales are final.
8 Related Question Answers Found
If you’re not happy with your Squarespace account, you may be wondering if you can get a refund. The answer is yes, but there are some conditions. First, you must cancel your account within 14 days of signing up.
If you’re not happy with your Squarespace website, you may be able to get your money back. Before filing a refund request, be sure to first try the following tips:
Make sure your website is working the way you want it to. Check your website’s settings.
If you’re not happy with Squarespace, you can cancel your subscription and receive a prorated refund for any unused time. If you paid for your subscription with a credit card, the refund will go back to that card. If you paid with PayPal, the refund will go to your PayPal account.
Squarespace is a website builder and hosting provider that offers users a platform to create beautiful websites. The company has been in operation since 2003 and has helped millions of people create stunning websites. While the platform is easy to use, there are some drawbacks that users should be aware of before signing up for a Squarespace account.
As you probably know, Squarespace is a popular website builder that allows users to create beautiful websites without any prior coding knowledge. However, what you may not know is that Squarespace also offers a 14-day money-back guarantee on all of its plans. So, if you’re not happy with your Squarespace website, you can get a refund within two weeks of signing up.
If you need to issue a partial refund to a customer, you can do so from the Orders tab in your Squarespace Commerce panel. Here’s how:
1. Log into your Squarespace account and go to the Home Menu. 2.
If you’re not happy with Squarespace, you can cancel your account and receive a refund for any unused time. Here’s what you need to know about cancelling your Squarespace account and getting a refund. When you cancel your Squarespace account, you’ll receive a prorated refund for any unused time.
If you’re not happy with your Squarespace purchase, you can request a refund within 14 days of the original purchase date. Refunds are for first-time customers only, and they’re issued as store credit. If you cancel your site after the 14-day refund period, you’ll be charged a $100 early termination fee.
