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Can Shopify Send SMS to Customer?

Last updated on October 2, 2022 @ 1:29 am

Yes, Shopify can send SMS to customers. There are a few different ways to set this up, but the most common is to use a third-party SMS provider.

This will allow you to send SMS messages to customers using your Shopify account. There are a few things to keep in mind when using this feature, but it is generally a very useful tool.

In order to send SMS messages to customers, you will need to set up a third-party SMS provider. There are a few different providers that you can use, but the most popular is Twilio.

Setting up your account with Twilio is fairly simple and only requires a few steps. Once you have your account set up, you will need to add your Twilio phone number to your Shopify account. This can be done in the settings section of your Shopify admin panel.

PRO TIP: Can Shopify Send SMS to Customer?

Warning: This feature is currently in beta and is not available to all Shopify merchants.

Once you have your Twilio phone number set up, you can start sending SMS messages to customers. To do this, you will need to create a new message template in the Shopify admin panel.

This template will contain the message that you want to send to customers. You can use variables in your message template so that each customer receives a personalized message. Once you have created your message template, you can select the customers that you want to receive the message and then click send.

Sending SMS messages to customers is a great way to stay in touch and provide them with updates about their orders. It is also a great way to promote sales and special offers.

With a little bit of setup, sending SMS messages from Shopify is easy and straightforward.

Can Shopify Send SMS to Customer?

Yes, Shopify can send SMS messages to customers using a third-party SMS provider like Twilio.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.