As a freelancer, you’re always looking for feedback that can help you improve your services. But what happens when that feedback is less than positive? Do you have the ability to delete feedback on UpWork?
The answer is unfortunately, no. Once feedback is left on your profile, it is there permanently. However, there are a few things you can do to minimize the impact of negative feedback.
The first thing you can do is to make sure that your overall profile rating is as high as possible. This means that if you have 10 pieces of feedback, and one is negative, your profile will still show a rating of 4.5 stars. So even if you have a few pieces of negative feedback, as long as the vast majority are positive, your profile will still look good to potential clients.
Another thing you can do is to respond to negative feedback. This gives you an opportunity to explain the situation and show that you’re willing to work with clients to make things right. It also shows that you’re professional and take feedback seriously.
In some cases, it may be possible to get negative feedback removed by contacting UpWork directly. This isn’t guaranteed, but it’s worth a try if you feel that the feedback is unfair or inaccurate.
Overall, while you can’t delete negative feedback on UpWork, there are ways to minimize its impact and show potential clients that you’re still a great freelancer to work with.
In conclusion, while freelancers cannot delete negative feedback on UpWork, they can take steps to minimize its impact, such as maintaining a high overall profile rating and responding professionally to any negative comments. In some cases, it may also be possible to get particularly unfair or inaccurate feedback removed by contacting UpWork directly.