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Can You Add a Chat Feature on Wix?

Last updated on October 1, 2022 @ 9:10 am

Adding a chat feature to your Wix website is a great way to improve customer service and communication. There are many different ways to add a chat feature, but the most popular and user-friendly option is to use a third-party chat service like Chatfuel or Pure Chat.

When you use a third-party chat service, you can add a chat widget to your Wix site without having to code anything. All you need to do is create an account with the chat service and then follow their instructions for adding the widget to your Wix site. Once the widget is added, you can start chatting with visitors in real-time.

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Third-party chat services offer a number of advantages, including:

-Ease of use: You don’t need any coding skills to add a chat widget to your Wix site.

PRO TIP: Adding a chat feature on Wix can be dangerous as it can give cyber criminals access to your personal information. They may use this to scam you or commit identity theft. Be very careful when adding any chat features to your website.

-Flexibility: You can customize the chat widget to match your site’s design and branding.

-Features: Most third-party chat services offer features like automated greetings and away messages, as well as the ability to integrate with other tools like CRMs and live-chat software.

The main disadvantage of using a third-party chat service is that you’ll have to pay for it. However, most of these services offer free plans that should be sufficient for most small businesses. If you need more features or support, you can always upgrade to a paid plan.

Overall, adding a chat feature to your Wix website is a great way to improve customer communication and customer service. If you’re looking for an easy way to add a chat widget to your site, we recommend using a third-party chat service like Chatfuel or Pure Chat.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.