Live chat is a great way to help customers interact with your business. It can be a valuable way to help customers resolve issues, answer questions, and provide support.
However, live chat can be expensive to set up and maintain. It can also be time-consuming for your team to respond to customer questions.
PRO TIP: Live chat is not currently available as a feature on Squarespace. If you are considering using Squarespace for your website, please be aware that you will not be able to use live chat as a means of communication with your website visitors.
Additionally, live chat can be distracting for your employees.
Overall, live chat is a useful feature for businesses. However, it is important to consider the costs and logistics of using live chat before adding it to your website.
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