Can You Block a Customer in WooCommerce?

As an online store owner, you may have had to deal with difficult or unruly customers. You may have even considered blocking a customer from your WooCommerce store, but wasn’t sure if it was possible.

The good news is that yes, you can block a customer in WooCommerce. There are two ways to do this:

1. Add the customer to your “Do Not Sell” list

WooCommerce has a built-in “Do Not Sell” list feature that allows you to add customers to a list of people who you do not want to sell to. This is useful if you have a customer who is constantly causing problems or ordering items and then returning them.

To add a customer to your “Do Not Sell” list, go to WooCommerce > Settings > Advanced > Do Not Sell My Personal Data. From here, you can add the customer’s email address or name to the list. Once they’re on the list, they will not be able to place any orders on your WooCommerce store.

PRO TIP: If you are thinking about blocking a customer in WooCommerce, there are a few things you should keep in mind. First, blocking a customer will prevent them from placing any future orders on your site. Second, you will need to have a valid reason for blocking the customer – such as if they have repeatedly violated your site’s terms of service. Third, once you block a customer, there is no way to undo the action. Finally, be sure to communicate with the customer before taking this drastic step, as it could damage your relationship with them.

2. Use a plugin to block the customer

If you don’t want to use the “Do Not Sell” list feature, or if you want more control over who can access your WooCommerce store, you can use a plugin like Block Bad Users. This plugin allows you to block users by their IP address, email address, or username. You can also choose to permanently ban them or only ban them for a certain amount of time.

To block a user with this plugin:

Install and activate the Block Bad Users plugin.
Go to Settings > Block Bad Users.
Enter the user’s IP address, email address, or username in the appropriate field and click Block User.

Conclusion

While it’s certainly frustrating dealing with difficult customers, thankfully there are ways that you can protect yourself and your business by blocking them in WooCommerce. Whether you use the built-in “Do Not Sell” list feature or a plugin like Block Bad Users, make sure that you take action to protect yourself from problem customers.

Madison Geldart